BCFCCA's Policies & Procedures
Students are required to have access to a computer to do assignments and follow along with the course modules. It is recommended that a dedicated Internet line of 5 Mbps or faster is available. Students can test their internet speed here.
It is advised that operating systems and browsers are updated. Recommended browsers are:
- Chrome
- Firefox
- Edge
- Safari
1. It is the students’ responsibility to read the course description and make sure the training selected is suitable for their learning needs.
2. Students must be 19 years of age at the time of registration.
3. Students must be able to read, understand, write, and speak English.
4. As this is a condensed course it is the student’s responsibility to stay on track with the course content and upload the assignments in a timely manner.
5. If an assignment is submitted two weeks late or not submitted at all the student will not receive the certificate of completion.
6. If students have questions it is advised that they attend weekly office hours via zoom session or contact the facilitator via email.
7. Assignment(s) for each module must be submitted at 11:59pm of each Thursday.
8. Payment must be made at the time of registration to confirm a seat. Registration is online only.
9. Receipts and handouts are always sent by email.
10. There is a $15 charge to reprint a certificate or receipt for up to 1 year from the course date.
11. These are non-credit courses, meaning they cannot be applied towards the completion of a university or college certificate, diploma, or degree.
1. Requests for cancellations must be received at least 7 business days prior to the course date to get a refund, minus any Administration Fees and workbook cost.
2. The refund of the workbook will be contingent on the workbook being returned n the original sealed packaging.
3. All refunds are subject to a $35 Administration Fee.
4. No monies will be refunded, or credits offered once the course starts, or if it is missed.
5. BCFCCA may cancel a course at any time. Registrants will be notified and receive a full refund.
Successful completion of the course is based on the combination of participation and assignments. To receive the certificate of completion students must complete all the journal exercises, quizzes and upload all the assignments including the parent package.