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Human Resources – Instructor-Led (Administration & Management for Child Care)

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Human Resources - Instructor-Led (Administration & Management for Child Care)

A child care program’s employees are its most important asset. By following best practices in human resources, you’re more likely to retain staff for the long term.

In this comprehensive 10-hour Human Resources course, you’ll learn how to create (and improve) HR policies & procedures, and you’ll take a deep dive into the entire employee cycle, from initial hiring and onboarding to performance management and termination. This is an essential course for leaders who want to improve or expand on their program’s operations, as well as students looking to become child care leaders in BC.

There are two components: 7 hours of instructor-led time via Zoom, and 3 hours of self-guided time (to watch videos and complete quizzes prior to the instructor-led portion). Learners are credited with 10 Pro-D hours towards ECE certification. 

As part of the course, students also receive a complimentary three-month subscription to our WCCRC Administration & Management for Child Care Knowledge Base, including valuable tools and forms to use in their program.

Students must use a laptop or desktop computer to take this course; it is not possible to use a smartphone for this work.

WCCRC Administration & Management for Child Care Knowledge Base

The WCCRC Administration & Management for Child Care Knowledge Base is a comprehensive online information database for ECE leaders, with detailed guidance on all areas of child care leadership, including Governance, Human Resources, Enrollment & Attendance, Health & Safety, Facilities & Equipment, Programming & Curriculum and Community Connections. 

Formerly known as the Westcoast INFORM Guide, the WCCRC Knowledge Base has been completely revised to reflect current practices and learnings in inclusiveness, Truth & Reconciliation, the BC Early Learning Framework, and inquiry-based approaches. A valuable tool for all child care staff, it includes comprehensive lists of online resources, as well as tools and forms you can use in your own practice.

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Course Includes

  • 3 Modules
  • 7 Lessons
  • Course Certificate

Our Land Acknowledgment

The partners of The Hub respectfully honor the sovereignty of all Indigenous Nations, including their lands, waters, and skies. We recognize that these lands are sacred and acknowledge the deep and enduring relationships between Indigenous peoples and their territories, which have been disrupted by oppressive colonial systems.

…to read the full Land Acknowledgment click here
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Our Land Acknowledgment​

The partners of The Hub respectfully honor the sovereignty of all Indigenous Nations, including their lands, waters, and skies. We recognize that these lands are sacred and acknowledge the deep and enduring relationships between Indigenous peoples and their territories, which have been disrupted by oppressive colonial systems.


We further acknowledge that the partners and participants of The Hub gather on the traditional, unceded, and unsurrendered lands of the Indigenous peoples who have stewarded these territories since time immemorial. These ancestral lands were taken without consent, and we recognize the injustices of this history.


In taking responsibility to honor these nations and their legacies, and with a commitment to forging a better path forward, we celebrate the strength, resilience, and wisdom of Indigenous communities—past, present, and future.

ECPN logo featuring green and blue concentric brushstroke circles.
Logo of CCRC Westcoast Family Centres with a purple and green diamond shape above the text.
Logo of Early Childhood Educators of BC with a green emblem above the text ECEBC early childhood educators of BC on a dark background.
Logo of Aboriginal ChildCare with an illustration of a parent holding a child. Four feathers are hanging below the image on the left.

Scenario-based learning allows learners to view situations from different perspectives, encouraging thoughtful reflection. Applying learning in a more practical way can help to build confidence and gives the learner the ability to transfer knowledge to real-life work. You will see how best practices might look in action, determine alternate strategies you could implement in these situations, and reflect on your own experiences as a care provider.

Your task is to take on the perspective of the provider within the scenario and determine:

  • What worked well?
  • What, if anything, could be done differently?

Remember, it is not the job of providers to diagnose children. Instead, we can do our best to create safe childcare ecosystems that promote social emotional well-being and support children and their diverse range of behaviours. This will be important to keep in mind while navigating the scenarios in Module 4.